Image by Jason Wong
Software
Selection

NFP Association with educational offerings and 10k+ membership

Client Challenge

  • Client utilized a legacy AMS system that was no longer supported

  • Client risked catastrophic software failure resulting in negative membership experience and effectiveness of staff

Solution

  • Organized an internal selection team of key participants from various departments

  • Documented unique requirements

  • Developed current processes to use as a baseline for evaluating new AMS system

  • Used proven methodology throughout selection process

  • Guided selection team through each phase culminating in final decision

  • Negotiated agreement with chosen AMS

Results

  • Association averted potential software failure

  • Client confidently moved forward with selected system that would effectively serve members and staff into the future

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